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Accounts & Customer Support
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Can Subie Supply Co. refuse service?
We reserve the right to refuse service to customers engaging in abusive, fraudulent, or inappropriate behavior. -
Do I need an account to place an order?
No. You can check out as a guest without creating an account. However, creating an account allows you to view order history, track shipments, save addresses, and receive faster support. -
Do you offer live chat support?
Yes, live chat is available during select business hours when staff are online. If live chat is unavailable, please leave a message or contact us via email. -
Yes, during regular business hours. 🕒 Hours of Operation: Mon–Thurs: 9 AM – 6 PM Fri: 9 AM – 5 PM Sat: 10:30 AM – 1:30 PM Sun: Closed 🔹 We are closed on Saturdays during long weekends. 🔹 Please check Google for up-to-date holiday hours.
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How do I contact customer support?
You can contact our support team via: Email Phone (when available) : 519-209-6235 Live chat (when available) For faster assistance, please include your order number, vehicle information, and a clear description of your inquiry. -
You can create an account by clicking the “Account” button in the drop down menu on our site and selecting “Create Account.” Follow the prompts to register using your email address.
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Our customer support team operates during regular business hours 🕒 Hours of Operation: Mon–Thurs: 9 AM – 6 PM Fri: 9 AM – 5 PM Sat: 10:30 AM – 1:30 PM Sun: Closed 🔹 We are closed on Saturdays during long weekends. 🔹 We closed on all holidays. Please check Google for up-to-date holiday hours.