Subie Coins

• Are there any exclusions or restrictions when using Subie Coins?

  Yes. Subie Coins: Cannot be combined with other promo codes unless stated Are not valid on wholesale or dealer orders Are earned on product subtotal only (excluding shipping, taxes, duties, and fees)

• Can I redeem Subie Coins on the same order I earned them?

  No. Subie Coins can only be redeemed on future orders.

• Can Subie Coins be redeemed for cash?

  No. Subie Coins have no cash value and cannot be exchanged for cash.

• Can Subie Coins be transferred to another account?

  No. Subie Coins are non-transferable and may only be used by the account that earned them.

• Do I need an account to earn Subie Coins?

  Yes. You must have a Subie Supply Co. customer account to earn Subie Coins.

• Do I need to be logged into my account to earn Subie Coins?

  Yes. You must be logged into your account at the time of checkout in order for Subie Coins to be earned and applied to your account. Orders placed while logged out or as a guest will not earn Subie Coins.

• Do Subie Coins expire or change?

  Subie Coins do not expire unless otherwise stated. Subie Supply Co. reserves the right to modify, suspend, or terminate the program at any time.

• How do I check my Subie Coins balance?

  Click the Subie Coins button (green button) located in the bottom left corner of your screen, then log into your account to view your balance.

• How do I redeem Subie Coins?

  To redeem Subie Coins: Click the Subie Coins button (green button) in the bottom left corner Log into your account Click “Ways to Redeem” Select the number of Subie Coins you want to redeem A discount code will be generated for use on a future order. This discount code must be entered into the d...

• How do Subie Coins work?

  You earn 2 Subie Coins for every $1 spent on eligible purchases. Every 100 Subie Coins = $1 in rewards value. Example: Spend $1000 → earn 2000 Subie Coins → worth $20 in rewards

• I forgot to log in before placing my order. Can Subie Coins be added?

  Orders placed while not logged into an account do not automatically earn Subie Coins. If this occurred recently, please contact us with your order number and account email. We’re happy to review and assist where possible.

• I placed an order before creating an account. Can I earn Subie Coins for that order?

  Subie Coins are not awarded retroactively for orders placed before an account was created. If you believe an order should have earned Subie Coins, please contact our support team. Eligibility is reviewed on a case-by-case basis.

• What are Subie Coins?

  Subie Coins are our rewards points that allow you to earn discounts on future purchases when shopping with Subie Supply Co.

• What happens if I forget to apply my Subie Coins discount code?

  Discount codes cannot be applied retroactively after an order has been placed.

• When are Subie Coins issued and what happens if I return an item?

  Subie Coins are added to your account after your order has been completed. If an order is refunded or partially refunded, the corresponding Subie Coins will be removed from your account.