Warranty

• Are labor costs covered under warranty?

  No. Labor, installation, and tuning costs are not covered.

• Do I file warranty through Subie Supply Co. or the manufacturer?

  This depends on the manufacturer’s policy. Please contact us via our live chat for further details.

• Do your products come with a warranty?

  Most products carry a manufacturer warranty. Terms vary by brand.

• How do I start a warranty claim?

  Warranty claims must follow the manufacturer’s process. Some brands require direct customer contact. Please contact us via our live chat to speak to an agent for further details.

• How long does the warranty process take?

  Warranty timelines vary by manufacturer.

• What if the manufacturer determines the product is not defective?

  The item will be returned to the customer at their expense.

• What is considered a defective product?

  Defects are determined by the manufacturer and may require the product to be returned for inspection.

• Who pays shipping for warranty claims?

  Customers are generally responsible for shipping unless the manufacturer states otherwise.